Great for collaboration and the sharing of knowledge. The lack of editorial control is a problem for academia but as all users are potential authors it is a plus that everyone can contribute their expertise or opinion without needing to know HTML. This makes it very easy for an organisation to set up an in house wiki which potentially everyone can contribute to equally.
They are a great communication tool if you want content from people outside the library. Wikis can be set up for specific events such as conferences or be ongoing such as book promotion lists.
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